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Open 9nexus Privacy Policy for India

We set out what we collect, why we collect it, how long we keep it, and when local law permits access.

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9nexus Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Where local law permits, we collect only the details needed to create, verify, secure, and service your account. That can include your name, contact points, device data, login history, payment references, and messages you send to support. Cookies help us remember session state and preferences, and

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we may use analytics to spot errors, misuse, or failed logins. If the law requires a different treatment in your state or territory, we follow that rule first. We keep records only for as long as needed for the purposes stated here, legal duties, dispute handling,
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and security checks. When retention ends, we delete or de-identify the record in line with our process. Your UPI, Paytm, PhonePe, and Google Pay references are stored only as transaction evidence, not as open-ended profile data.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES OPEN

Browse the contact paths for privacy

If you want access, correction, deletion, or a copy of the data we keep, reach us from the email tied to your account or use the…

HOW WE HANDLE DATA

Open our data handling practices

Our process starts with minimisation: we collect the data needed to create your account, verify requests, and keep the platform secure. Cookies support sign-in state, language choice, and session stability.

Collected data

We keep the details you submit, plus device and login records that help us run the account safely. We do not ask for more than we need for service, verification, or legal handling.

Cookies

Cookies help remember your session and basic preferences, so you do not have to reset them each visit. You can clear browser cookies at any time, though some settings may reset.

Security controls

We restrict record access, log account changes, and watch for unusual sign-in patterns. If we need to confirm a request, we ask only for the detail needed to protect the account from misuse.

Retention

We keep records only for the period needed for account service, dispute handling, legal duty, or security checks. After that period, the record is deleted or de-identified under our process.

Contact path

The same email address used for support and data requests helps us match the right file quickly. If the request is complex, we may reply with a staged action plan.

Changes

You can ask us to correct contact details, withdraw a consent choice, or review what we hold. We verify the request first, then apply the change and confirm the status back to you.

Browse privacy questions before you open

These are the questions we hear most before account opening or a data request. They cover what we collect, how cookies work, how long records stay in place, and how you can ask for access, correction, or deletion where local law allows. If your situation is different, contact us from the email tied to your account so we can check the right record and respond against the same file.

We collect the details you give us for account setup, plus device, login, and support records that help us verify requests and keep the account secure. We avoid collecting extra fields unless law or service handling requires them.

Cookies help us keep you signed in, remember basic preferences, and spot session errors. They also help us see whether a page failed to load or a request did not complete, so we can fix the issue.

We keep records only for as long as needed for service, legal duty, dispute handling, or security review. Once that period ends, the record is deleted or de-identified under our retention process.

Yes. Send the request from the email linked to your account, tell us what record you want, and we will verify it before sharing what local law allows. If something must stay on file, we explain why.

Yes. You can ask us to change contact fields, update account records, or remove a detail that is no longer right. We may ask for a short verification step before making the change.

If a rule in your state or territory limits part of a request, we follow that rule first. We still try to give you the fullest answer allowed, and we tell you what we could not change.

Open 9nexus Privacy Policy for India

Browse the contact paths for privacy

Open our data handling practices

Collected data

Cookies

Security controls

Retention

Contact path

Changes

Browse privacy questions before you open

01 What data do you collect from me?

02 Why do you use cookies?

03 How long do you keep my records?

04 Can I ask for a copy of my data?

05 Can I correct wrong details?

06 What if local law limits access?

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